Frequently Asked Questions


Where are we located?

16580 Pheasant Dr
Brookfield, WI 53005

What are the office hours?

M-W-F 9:00am - 5:00pm
T-Th 9:00am - 3:00pm
Sat-Sun = Closed

What are the access hours?

Access your unit at any time, 24/7.

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.

What security features does your facility offer?

Over 45 onsite cameras, Individual door alarms, gated and fenced, keypad access, and dry fire suppression systems.

What moving and storage supplies do you offer?

Packing boxes of all shapes and sizes, packing tape, bubble wrap, wrapping paper, mattress bags, and more.

How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required. Vehicle storage requires a copy of the title or registration.

What items am I not allowed to store?

You cannot store perishables, food, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

What does 24-hour access entail?

24-hour access means that you have unrestricted entry to a facility or service at any time of the day, allowing you to use or access it around the clock.